Privacy Policy

1. Introduction

DRC SERVICES & CO LIMITED is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services. This policy complies with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.

2. Data Controller

The data controller for the information you provide or that is collected by this website is:

DRC SERVICES & CO LIMITED
Piccadilly Business Centre
Unit C Aldow Enterprise Park
Blackett Street
Manchester
M12 6AE
United Kingdom
Email: [email protected]
Phone: +44 7346 271920

3. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, and postal address when you fill out a contact form or request information about our services.
  • Usage Data: Information about how you use our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.
  • Cookies: Small data files stored on your device that help us improve your experience on our website.

4. How We Use Your Information

We use your personal information for the following purposes:

  • To Provide Services: To deliver the software development and computer facilities management services you request.
  • To Communicate: To respond to your inquiries, provide customer support, and send you updates and information about our services.
  • To Improve Our Website: To analyze website usage and trends, and to improve the content and functionality of our website.
  • To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

5. Legal Basis for Processing

We process your personal information based on the following legal grounds:

  • Consent: We may process your data based on your consent, such as when you subscribe to our newsletter or fill out a contact form. You have the right to withdraw your consent at any time.
  • Contractual Necessity: We may process your data when it is necessary to fulfill a contract with you, such as providing our services.
  • Legitimate Interests: We may process your data when it is necessary for our legitimate interests, such as improving our services and website, provided that your interests and fundamental rights do not override those interests.
  • Legal Obligation: We may process your data when it is necessary to comply with a legal obligation.

6. Data Sharing and Disclosure

We may share your personal information with the following categories of recipients:

  • Service Providers: Third-party service providers who assist us in providing our services, such as hosting providers, email service providers, and analytics providers. These providers are contractually obligated to protect your information and only use it for the purposes we specify.
  • Legal Authorities: Government agencies, law enforcement, or other legal authorities if required by law or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: Using encryption to protect sensitive data during transmission and storage.
  • Access Controls: Limiting access to personal information to authorized personnel only.
  • Regular Security Assessments: Conducting regular security assessments and audits to identify and address potential vulnerabilities.

8. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period will be determined based on the type of data and the purpose for which it is processed.

9. Your Rights

Under the GDPR and the UK Data Protection Act 2018, you have the following rights regarding your personal information:

  • Right to Access: You have the right to request access to the personal information we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
  • Right to Erasure: You have the right to request that we delete your personal information under certain circumstances.
  • Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information under certain circumstances.
  • Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
  • Right to Object: You have the right to object to the processing of your personal information under certain circumstances, including for direct marketing purposes.
  • Right to Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us at [email protected].

10. Cookies

Our website uses cookies to enhance your browsing experience. You can control the use of cookies through your browser settings. Please refer to our Cookie Policy for more information.

11. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the effective date. Your continued use of our website after the changes are posted constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

DRC SERVICES & CO LIMITED
Piccadilly Business Centre
Unit C Aldow Enterprise Park
Blackett Street
Manchester
M12 6AE
United Kingdom
Email: [email protected]
Phone: +44 7346 271920

14. Complaints

If you have any concerns about our use of your personal information, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.